ANNEX 2 - CONDITIONS CONSISTENT WITH THE OPERATING SCHEDULE
General
Staff Training
Any staff employed at the premises will receive training by the Designated Premises Supervisor on first appointment and at least every six months thereafter. Training will include input on preventing underage sale, sales of alcohol to people who are drunk, application of the drugs policy and any other relevant matters. A written record will be kept of all training carried out. This record must be kept on the premises and made available for inspection by a responsible authority.
List of Authorised Persons
The Designated Premises Supervisor will maintain a written record of all members of staff who are authorised to sell alcohol.
Compliance with the Premises Licence Conditions
The premises will operate with a ‘Due Diligence’ Folder issued by Bakers Solicitors. The folder will be retained behind the shop counter and made available at all times for inspection.
The Due Diligence Folder will contain the following documentation:
· Licensing health check
· 3 monthly checklist
· 3 monthly compliance check
· The 4 Licensing Objectives (explained)
· DPS contact details
· DPS authorisation to sell alcohol
· Age Verification Policy (Challenge 25)
· Drugs Policy
· Purchasing Policy
· Litter policy and record of checks
· Incident log paginated
· CCTV equipment weekly check report
· Refusals register
· Staff training portfolio
The premises will undertake a quarterly Due Diligence compliance check. Each check will be recorded in the Due Diligence Folder and certify compliance of the premises licence conditions or record non-compliance and action taken to remedy non-compliance.
The prevention of crime and disorder
CCTV
A tamper-proof digital colour CCTV system will be installed and maintained at the premises to the satisfaction of the Police.
The system will run and record continuously for 24 hours a day, 7 days per week and recorded footage will be stored for a minimum of 28 days.
The system will provide a clear head and shoulders view to an evidential quality on every entry/exit route and within any other vulnerable areas.
Recorded footage will be provided to a representative of any responsible authority on request. Such footage will be provided in an immediately viewable format and will include any software etc. which is required to view the footage. Any discs, portable drives or other storage media onto which footage is transferred will be provided by the premises and sufficient stock of such storage media will be kept on the premises at all times.
A member of staff who is trained to operate the system and supply footage will be present at the premises at all times when licensable activities are taking place.
The Designated Premises Supervisor will ensure that the CCTV system is checked at least once a week by a suitably trained member of staff. This check will include the operation of the cameras, the recording facilities, the facilities for providing footage and the accuracy of the time & date. A written record of these checks will be kept, including a signature of the person carrying out the check. This written record will be kept on the premises at all times and made available to a representative of any responsible authority on request.
Suitable signage informing customers that a CCTV system is in operation will be placed in prominent positons within the premises, including information on the Data Protection Act and the Human Rights Act.
Door Staff
A minimum of 2 SIA registered door supervisors shall be employed on the premises on Friday and Saturday nights and also New Year’s Eve, from 9:00pm until close of business. Door supervisors will wear high visibility armbands.
Door Staff Log
A Door Supervisor Log shall be correctly maintained at the premises. This will include the following details:
(I) The door staff names, dates of birth and home addresses;
(II) Full details, names, address and contact number of employment agency used
And for each individual period of trading:
(iii) The name of the individual door member of door staff
(iv) His/her Security Industry Authority licence number
(v) The time and date he/she starts and finishes duty
(vi) The time of any breaks taken whilst on duty
(vii) Each entry shall be signed by the door supervisor, DPS or nominated person
Incident Book
An incident book (with the pages numbered sequentially) will be kept on the premises and be made available for inspection by responsible authorities. The incident book will be used to record the following:
(i) Any incident of violence or disorder on or immediately outside the premises
(ii) Any incident involving controlled drugs (supply/possession/influence) on the premises
(iii) Any other crime or criminal activity on the premises
(iv) Any refusal to serve alcohol to persons who are drunk (on sale and off sale premises only)
(v) Any refusal to serve alcohol to under 18’s or anyone who appears to be under 18
(vi) Any call for police assistance to the premises
(vii) Any ejection from the premises
(viii) Any first aid/other care given to a customer
Drug Policy
The management of the premises will introduce a strict “zero tolerance” policy in respect of the use and/or supply of illegal drugs on the premises. Suitable signage to be placed in prominent areas within the premises.
Public safety
The interior of the premises will be set out to ensure public safety.
There will be a CCTV system installed to the standard requested by the police.
There will be a glass collection policy in place.
The prevention of public nuisance
Noise management policy
The premises will keep the volume of any amplified entertainment at an acceptable level at all times and so that the entertainment will not cause a nuisance inside or outside any noise sensitive premises.
To assist this aim, doors and windows will be kept closed to prevent the noise escaping.
No speakers to be placed outside the front of the premises.
The Designated Premises Supervisor (DPS) will make arrangements for periodic noise monitoring at the boundary of any adjacent noise sensitive buildings and reduce the volume of the entertainment if noise from the premises is audible.
Notices asking customers to respect our neighbours and keep noise to a minimum will be displayed at all entrances and exits and various locations around premises, including any areas for smoking.
Management will also undertake regular door checks to ensure no noisy disturbances take place outside and if any do occur, management will resolve them as quickly as possible either by:
· Encouraging customers to continue on their home/onward journey quickly.
· Asking customers to return inside whilst waiting for transport.
· Order taxis for customers so they come quickly so there is no delay.
It will be part of the role of the DPS or duty manager to ensure that any noise is kept to an acceptable level.
Any patrons going outside to smoke, will not be permitted to consume alcohol.
The protection of children from harm
Door Checks
On a Friday and Saturday night, SIA registered door staff will be on duty at the entry/exit of the premises. They will conduct photo identification on anyone who does not look 18 years of age. Anyone unable to provide ID in these circumstances will be refused entry.
Challenge 25
The premises will operate a “Challenge 25” scheme in relation to age verification for alcohol sales and other age-restricted products, Signs and/or posters will be displayed in prominent positions inside the premise to inform customers of this condition.
Refusals Book
A refusals book will be kept at the premises and will be used to record all refusals to sell alcohol for any reason. Where other age restricted products are sold at the premise, any refusals to sell such items to underage persons or persons who appear underage will be recorded. The details to be recorded will be as follows:
(i) Time, day and date of refusal
(ii) Name and address of customer (if given)
(iii) Description of customer
(iv) Details of ID offered (if shown)
The refusals book will be made available for inspections by responsible authorities on request.
Proxy Notices
The premise will display, in a prominent position, a notice or notices explaining that it is an offence for adults to purchase alcohol and then supply it to persons under 18.