ANNEX 2 - Conditions Consistent with the Operating Schedule
Staff Training
Any staff employed at the premises and delivery drivers will receive training on appointment and at least every six months thereafter.
Training will include input on preventing underage sales, sales of alcohol to people who are drunk,
application of the drugs policy and any other relevant matters.
A written record will be kept of all training carried out. This record must be kept on the
premises and made available for inspection by any responsible authority.
List of Authorised Persons
The Designated Premises Supervisor will maintain a written record of all
members of staff including delivery drivers who are authorised to sell alcohol,
and be made available to a representative of any responsible authority on
request
Compliance with the premises Licence conditions
The premises will operate with a ‘Due Diligence’ Folder.
The folder will be retained behind the BAR AREA and be made available at all times for
inspection.
A refusal register and challenge 25 leaflet will ALSO be kept in the ground floor kitchen/kiosk.
The Due Diligence Folder will contain the following documentation : -
Licensing health Check and 3 monthly checklist
The 4 Licensing objectives (explained)
DPS Contact details
Age Verification policy (challenge 25)
Drugs policy
Incident log paginated
CCTV equipment weekly check report
Refusals register
Staff training portfolios
b) The prevention of crime and disorder
1. CCTV
A tamper-proof digital colour CCTV system will be installed and maintained at the
premises to the satisfaction of The Police.
The system will run and record continuously for 24 hours a day, 7 days per week
and recorded footage will be stored for a minimum of 28 days.
Recorded footage will be provided to a representative of any responsible authority
on request. Such footage will be provided in an immediately viewable format and
will include any software etc. which is required to view the footage. Any discs,
portable drives or other storage media onto which footage is transferred will be
provided by the premises and sufficient stock of such storage media will be kept
on the premises at all times.
A member of staff who is trained to operate the system and supply footage will be
present at the premises at all times when licensable activities are taking place.
The Designated Premises Supervisor will ensure that the CCTV system is
checked at least once every week by a suitably trained member of staff. This
check will include the operation of the cameras, the recording facilities, the
facilities for providing footage and the accuracy of the time & date. A written record
of these checks will be kept, including a signature of the person carrying out the check.
This written record will be kept on the premises at all times and made
available to a representative of any responsible authority on request.
Suitable signage informing customers that a CCTV system is in operation
will be placed in prominent positions within the premises, including
information on the Data Protection Act and the Human Rights act.
2. Incident Book
An incident book (with the pages numbered sequentially) will be kept on the
premises and in the companies delivery vehicles and be made available for
inspection by responsible authorities. The incident books will be used to record the
following:
(i) Any incident of violence or disorder on or immediately outside the premises
(ii) Any incident involving controlled drugs (supply/possession/influence) on the
premises
(iii) Any other crime or criminal activity on the premises
(iv) Any refusal to serve alcohol to persons who are drunk (On sale and off sale
premises only)
(v) Any refusal to serve alcohol to under 18’s or anyone who appears to be under
(vi) Any call for police assistance to the premises
(vii) Any ejection from the premises
(viii) Any first aid/other care given to a customer
3. Drug Policy
The management of the premises will introduce a strict “zero tolerance” policy in
respect of the use and/or supply of illegal drugs at the point of delivery and on the
premises. Suitable signage will be placed in prominent areas within the premises.
C Public safety
1. No glasses or bottles will be allowed to be taken out or served to
spectators/customers outside the premises.
d) The prevention of public nuisance
1. Notices to Customers
Notices requesting customers to leave quietly will be displayed in a prominent
position next to each entrance/exit. The Designated Premises Supervisor will
ensure that customers are encouraged to keep noise to a minimum when leaving
the premise.
Notices will be in place in both the first floor bar area and ground floor kiosk that
no bottles or glasses will be allowed outside
d) The protection of children from harm
1. Challenge 25
The premises will operate a “Challenge 25” scheme at the premise in relation to age
verification for alcohol sales and other age-restricted products. Signs and/or posters will
be displayed in prominent positions inside the premise to inform customers of this
condition.
2. Refusals Book
A refusals book will be kept at the premises and on the delivery vehicle and will be used
to record all refusals to sell alcohol for any reason. The details to be recorded will be as
follows:
(i) Time, day & date of refusal
(ii) Item refused
(iii) Name & address of customer (if given)
(iv) Description of customer
(v) Details of i.d. offered (if shown)
The refusals books will be made available for inspection by responsible authorities on
request.
4. Proxy Notices
The premise will display, in a prominent position, a notice or notices explaining that it is
an offence for adults to purchase alcohol and then supply it to persons under 18.